User Support and Computing Services (Apple Support) Blog

Like a loyal droid, your JSS wants to help! JAMF Software's Casper Suite provides an Application Programming Interface, or API, to communicate with the JAMF Software Server (JSS) database. This allows an enterprise to customize specific areas of the JSS as needed. This is the first in a series of articles that will discuss these APIs and walk through building Python scripts that take advantage of the data available in the JSS. Future articles will show how to upload data to the JSS, building Extension Attributes...

June, 15th 2016 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 1 PM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, June 15th, and we provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. Python Objective-C Bridge Overview by Michael Lynn, Dropbox Python is...

May, 18th 2016 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 1 PM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, May 18th, and we provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. Testing & Automation with VMware Fusion by...

Overview Recently, we received our order for the book "Enterprise Mac Administrator's Guide: Second Edition" written by  Charles Edge and William Smith. This book provides detailed explanations of the technology required for large-scale Mac OS X deployments and show you how to integrate it with other operating systems and applications. It addresses the growing size and spread of Mac OS X deployments in corporations and institutions worldwide. In some cases, this is due to the growth of traditional Mac environments, but for the most part it has to do with organizations...

April, 20th 2016 - University of Utah, Mac Managers Meeting The University of Utah, Mac Managers Meeting is held monthly at the Marriott Library @ 1 PM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. Lunch is provided to the meeting, and we provide live broadcasts and archive of the presentations. This months meeting will be held on Wed, April 20th @ 1 PM Mountain Time and presentations will be live broadcasted and archives will be made available 2-3 days after the meeting. If you have...

"Dobroye! Dobroye!" - Jacob Bradshaw. Jacob Bradshaw recently passed away on Thursday, March 17, 2016 in Salt Lake City, Utah. He was hilarious, kind, thoughtful, and generous to everyone he knew and his laugh was contagious! Jacob started at the University of Utah in September of 2010. He instantly became an integral part of the Marriott Library's Mac Support Group and an important resource campus wide. Jacob's contributions to the Apple community included Mobile Device Management (MDM), Apple's Volume Purchase Program (VPP), Apple's Device Enrollment Program (DEP),...

March, 16th 2016 - University of Utah, Mac Managers Meeting The University of Utah, Mac Managers Meeting is held monthly at the Marriott Library @ 1 PM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. Lunch is provided to the meeting, and we provide live broadcasts and archive of the presentations. This months meeting will be held on Wed, March 16th @ 1 PM Mountain Time and presentations will be live broadcasted and archives will be made available 2-3 days after the meeting. If you...

Overview Firmware Password Manager (FWPM) is my approach to the problem of managing firmware passwords on Apple computers. When I began this project there were no solutions, besides setting the password and never changing it. FWPM allows you to update your firmware passwords quickly and easily. It was originally written as a shell script, but it has been rewritten in Python with many new features. These include Slack integration and a variety of flags to support different management systems. Coinciding with this blog post, I'm releasing...

Overview A firewall is a hardware or software network security device that sits at the juncture between two networks to control what information is allowed to pass between those networks. Usually, the two networks are an organization's internal network and the Internet. A firewall's primary role in information security is to protect computers on the internal network from intentional attacks. Internal network firewalls consist of internal computers and systems, and may be firewalled internally based on risk. A border firewall is intended to prevent unsolicited and...