User Support and Computing Services (Apple Support) Blog

Aug 16th 2017 - University of Utah, MacAdmins Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 11 AM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, Aug 16th 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. Note - The Marriott Library West Entrance will be closed August 16, 17, and 18 for construction. The walk off grate is...

Overview There are a multitude of useful command-line utilities that come with macOS. After using them day in and day out, a few of you may even know some of these tool inside and out, have all the documentation memorized, and even have written scripts around them to compensate for a few short-comings. What if there were a way to get a little more from these tools? I am going to go over some of the techniques I have used to find some extra functionality in macOS....

July 19th 2017 - University of Utah, MacAdmins Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 11 AM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, July 19th 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. What's New  - By Todd McDaniel, Marriott Library, University of...

Overview This blog was created from the first multi-part of a presentation at the June 2017 University of Utah MacAdmin meeting which covers in-depth information on managing settings on Mac systems including property lists format, naming, preference search paths, file system locations and structure and parts. Tools and methodologies to view, edit compare and discover property list files to aid in managing configurations on a fleet of Mac systems. To view the archived presentation, click here. Why use Configuration Profiles? There are multiple reasons to invest time and resources for...

Set my folders free! Earlier this year we received a number of reports from users that were unable to delete, move or rename documents on a new SMB file share. Eventually we were able to narrow it down enough to be able to consistently duplicate what they were seeing. It appears the SMB client in Mac OS X (10.11, 10.12 and possibly others) is overly aggressive with file locks. Here is a movie of the bug in action. Many of the Mac administrators we reached out to...

June 21st 2017 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 11 AM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, June 21st 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. What's New  - By Todd McDaniel, Marriott Library, University of Utah This...

May 17th 2017 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 11 AM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, May 17th 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. Fleetsmith - By Jesse Endahl,  Co-founder, CPO, and CSO...

April 19th 2017 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 11 AM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, April 19th 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. Adobe Creative Cloud: Lost in Translation - By Tim Sutton, Concordia...

Overview I have responded to multiple inquires about getting an error that the webpage requires the QuickTime plugin when trying to view content from our media streaming site. The inquires are coming from non-technical end-users and surprisingly more technical/knowledgable IT workers. So, I thought it would be productive to post and share details with others about the issue and how to troubleshooting it. Update We have migrated our streaming server to support HTML5 using the videojs player framework with secure HTTP Live Streaming protocol using Wowza Media Engine running on a Mac mini. HTTP Live Streaming...

March 15th 2017 - University of Utah, Mac Managers Meeting The University of Utah, MacAdmins Meeting is held monthly at the Marriott Library on the 3rd Wednesday of each month at 1 PM Mountain Time. Presentations cover Apple technology and integration in a heterogeneous university enterprise environment. This months meeting will be held on Wed, March 15th 2017, and we will provide live broadcasted and archives that will be made available 2-3 days after the meeting. If you have suggestions on presentations, questions or comments, please your the Contact Us option. Apple File System (APFS) - By Rich Trouton, SAP, Mac CoE HFS+...